Frequently Asked Questions
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<h3 class="faq-h">1. HOW DO YOU PRONOUNCE PORTHAULT AND WHAT DOES THE “D” STAND FOR?</h3>
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<p>Porthault is pronounced Por-toe, and the "D" stands for Daniel, who, along with his wife Madeleine, founded the luxury linen house in Paris in 1920.</p>
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<h3 class="faq-h">2. WHY IS D. PORTHAULT OFTEN CONSIDERED BOTH THE BEST KEPT SECRET AND THE CHOICE OF ROYAL FAMILIES?</h3>
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<p>D. Porthault earned its reputation by offering creations that express luxury with discretion, yet intensely, becoming a "brand" long before brands were promoted as such. Both elegant and personal, luxurious and authentic, D. Porthault is as proud of its heritage of quality as it is of its discretion and loyalty to its clientele.</p>
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<h3 class="faq-h">3. WHY DOES D. PORTHAULT HAVE A REPUTATION FOR INNOVATION AND FANTASY AS MUCH AS LUXURY?</h3>
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<p>Innovative, daring, and at the heart of Parisian cafe society, Madeleine Porthault revolutionized household linen by introducing prints to bed linen and terry cloth for the first time. D. Porthault built its reputation and world through collaborations with artists, intellectuals, and major figures in theater, fashion, and society. To an audience that only knew white and ivory, Madeleine became the heroine of color and print. Even today, D. Porthault's signature collections draw inspiration from the world around us and are distinguished by imaginative combinations of design and color.</p>
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<h3 class="faq-h">4. DOES D. PORTHAULT ONLY OFFER PRINTS?</h3>
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<p>D. Porthault has always offered a vast collection of solid sheets and terry cloth, creating the majority of its monograms and custom designs on white fabrics. D. Porthault's numerous tone-on-tone embroidered linens, whether subtle or richly adorned, testify to the enduring legacy of white and ivory at D. Porthault.</p>
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<h3 class="faq-h">5. DOES D. PORTHAULT ONLY SELL SHEETS AND TOWELS?</h3>
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<p>In addition to bed linen and terry cloth, D. Porthault designs and produces table linen, lingerie, as well as clothing and accessories for babies and children in its iconic prints and embroideries. Handkerchiefs, home fragrances, and other home and travel accessories are also among D. Porthault's beloved creations.</p>
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<h3 class="faq-h">6. DOES THE WEBSITE SHOW THE ENTIRE D. PORTHAULT COLLECTION?</h3>
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<p>The entire D. Porthault collection is vast, with over 15,000 different prints, colors, and embroideries. We feature many of our iconic prints on our website, and we are constantly updating these classics. Our website highlights all D. Porthault product categories, including bed linen, terry cloth, table linen, lingerie, baby and children's clothing and gifts, home fragrances, and other home and travel accessories.</p>
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<h3 class="faq-h">7. HOW CAN I FIND A SPECIFIC PRINT?</h3>
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<p>If the print you are looking for does not appear online, please contact one of our boutiques for assistance. If you can send us a visual of your request, or if you know the name of the print or its D. Porthault reference, we can conduct a search for you. Although not always displayed in stores, many historic D. Porthault prints and colors remain available by special order.</p>
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<h3 class="faq-h">8. DO ALL YOUR BOUTIQUES OFFER THE SAME PRODUCTS?</h3>
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<p>All D. Porthault boutiques offer our iconic creations as well as our seasonal collections. In addition, each boutique selects from the D. Porthault print and embroidery archives to adapt its offering to its own clientele.</p>
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<h3 class="faq-h">9. DO YOU OFFER A GIFT REGISTRY?</h3>
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<h3 class="faq-h">10. DO YOU OFFER CORPORATE GIFTS?</h3>
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<p>Yes, our sales associates will be delighted to suggest corporate gifts or work with you on a customized request.</p>
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<h3 class="faq-h">11. WHAT IS A SHEET SET AND WHAT ARE D. PORTHAULT'S STANDARD SIZES?</h3>
<p>A 4-piece king set consists of one top sheet, one flat bottom sheet, and two king-size pillowcases.</p>
<p>A 3-piece twin set consists of one top sheet, one flat bottom sheet, and one standard pillowcase. Please note that twin sets are available in limited quantities in our D. Porthault boutiques, but are always available by special order.</p>
<p>In the European tradition, D. Porthault bottom sheets are not fitted sheets. Since mattress heights vary considerably, our boutiques can, if you wish, custom-fit bottom sheets for an additional charge.</p>
<p>All D. Porthault sheets are sold as sets, with the exception of our <em>Essentials</em> fitted sheets.</p>
<p>All collection sets can be completed with separate duvet covers and additional pillowcases in all sizes and designs.</p>
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<h3 class="faq-h">13. DO YOU CUSTOMIZE BOTTOM SHEETS?</h3>
<p>Traditionally in Europe, bottom sheets are flat to better adapt to different mattress heights. However, we would be happy to custom-fit your Porthault bottom sheet to your specific mattress dimensions for an additional charge. This service is now available when purchasing a sheet set online.</p>
<h3 class="faq-h">14. DO YOU OFFER A TRADE DISCOUNT?</h3>
<p style="line-height: 15.0pt; margin: 0in 0in 7.5pt 0in;"><span>Yes, we are delighted to collaborate with design professionals through our Trade Program. Designed to support the design community, this program offers personalized service, preferential rates, and the product quality for which our house has been renowned for generations.</span></p>
<h3 class="faq-h">15. WHAT IS THE THREAD COUNT OF D. PORTHAULT SHEETS AND WHY IS IT IMPORTANT?</h3>
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<p>The most important elements of fine linen are the origin and quality of the raw fibers, as well as the weaving and finishing processes performed before the textile is printed or embellished. D. Porthault sheets are 400 thread count and made from 100% long-staple Egyptian cotton, widely considered the best in the world. At every stage, from sourcing to weaving to finishing, D. Porthault teams demand exceptional quality.</p>
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<h3 class="faq-h">16. WHAT TYPES OF FABRICS DO YOU OFFER?</h3>
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<p>D. Porthault offers bed linen in 100% Egyptian cotton percale or cotton voile. All terry towels are woven from 100% Egyptian cotton. Bedspreads are offered in quilted cotton. Table linen, cocktail napkins, and guest towels are available in linen and cretonne, as well as cotton percale.</p>
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<h3 class="faq-h">17. HOW DO YOU RECOMMEND CARING FOR MY LINENS?</h3>
<p><a rel="noopener noreferrer" href="https://cdn.shopify.com/s/files/1/0012/2935/7100/files/Entretien_de_votre_Linge_Porthault.pdf?v=1593453442" target="_blank">To view the D. Porthault fabric care instructions PDF in French, please click here. </a></p>
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<p>D. Porthault linen is passed down from generation to generation. Careful care and allowing it to breathe through regular use are the only conditions required!</p>
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